Track Your Order
Track Your Order
Thank you for shopping with LocsCity. We're committed to getting your natural skincare and botanical wellness products to you with care.
How to Track Your Shipment
Once your order has shipped, you'll receive a shipping confirmation email with your tracking number and a direct link to follow your package in real time.
- Open your shipping confirmation email from LocsCity.
- Click the tracking link or copy your tracking number.
- Visit the carrier's website and enter your tracking number to see the latest updates.
Order Status Guide
- Order Confirmed – We've received your order and are preparing it for fulfillment.
- Fulfilled & Shipped – Your order is on its way! Check your email for tracking details.
- Out for Delivery – Your package is with the carrier and will arrive soon.
- Delivered – Your order has been delivered. We hope you love your products!
Local Pickup Orders
If you selected local pickup at checkout, you will receive a separate notification when your order is ready for collection. Please bring your order confirmation email when you arrive. Pickup orders do not include a shipping tracking number.
Need Help?
If you have questions about your order, haven't received your shipping confirmation, or need assistance, our team is here for you.
📧 Contact us through our Contact Page and we'll get back to you as soon as possible.
Please have your order number ready to help us assist you faster.